February 26, 2024

CPS Energy to issue a one-time credit to 251,606 customers

CPS Energy just posted to their social media account the news that they will be issuing a one-time only credit to 251,606 customers who lost power during February’s winter storm.

The local city municipal energy company has not disclosed any amount to those experienced over 24 hours or more of power disruption. Customers should expect the credit to hit their account anytime on their April or May bill.

“The 2021 Texas Winter Storm Event was a horrible experience for a number of our customers and many other Texans across our state,” said Paula Gold-Williams, CPS Energy President & CEO. “While we understand that no amount of money can make up for that experience, we are passionate about following through on the commitment we made during the storm to further help our customers who were most affected by the related outages. At the same time, we continue our fight to protect our customers and community from the financial impacts of the systemic market failure that occurred that week in February and the exorbitant and unlawful costs associated with those failures.”
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